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Evaluation of human-centred design in CityVerve

In 2016, the CityVerve project set out with a goal to increase meaningful citizen participation in the Smart City and Internet of Things

The language and rhetoric of the citizen-centred smart city has now entered the mainstream, but the jury is still out on how to best involve citizens in the development of IoT application for cities.

This report discusses a number of the human-centred design interventions delivered in CityVerve, and presents the case for a human-centred, civic-minded approach to IoT and smart city demonstrators. It provides an overview of the design approach, and outlines learnings for future IoT and smart city demonstrators.

The insights provided will be of value to anyone incorporating human-centred design and citizen engagement in any future projects in the domain of IoT and integrated urban services.


The publication was written and researched by Drew Hemment (University of Edinburgh & FutureEverything), Feimatta Conteh (FutureEverything), Seb Weise (PlaceChangers). Published by FutureEverything, 2018